UPHOLSTERY:
• LEATHER
• FABRICS
• CANVAS

WOOD:
• VENEER/LACQUERED WOOD (CHAIRS & TABLE TOPS)
• SOLID WOOD
• SOLID MAPLE

OTHER MATERIALS:
• GRANITE
• MARBLE
• SLATE
• POLYESTER-COMPOSITE (TABLE TOPS)
• GLASS
• PLASTIC

Fritz Hansen™ offers several different leathers. Each type of leather. Has its own characteristics which can be good to know before using your furniture.

The typical natural characteristics that can occur on the different leather types are:
• Insect bites
• Scars
• Neck wrinkles
• Beauty marks
• Colour difference from one leather hide to another, and even within a single leather hide
• Variation in the natural grain from one hide to another, and even within a single hide
• Hair whirls

The best maintenance for all types of leather from Fritz Hansen is regular vacuuming with a soft brush. Avoid using cleaning products and sharp objects. If cleaning is necessary use boiled water with natural soap shavings of good quality.

The fabrics quality and properties are chosen to suit both furniture for private use and public use (e.g. Offices, hotels and institutions) where there is extra emphasis on durability.

Regular cleaning and maintenance is important in order to keep upholstery looking its best and to prolong its life. Dust and dirt wear the textile and reduce its fire-retardant properties. 

Vacuum frequently on medium power, ideally every week.

Canvas is made from plain-woven linen (natural & black)

Dust and dirt wears on the canvas. Therefore, regular cleaning and maintenance is important if the upholstery should have a long life. Clean frequently, preferably every week, by using a soft brush or  by vacuuming the canvas on low to medium power to collect any dust.

Never use cleaning abrasives, steel wool or polish. On the contrary, use as mild and lenient a cleaning detergent as possible. Always follow the directions for use provided on the cleaning detergent  in question. No cleaning detergent will take away all types of stains. If specific stains have occurred on the furniture, you may have to clean them in another way than suggested in the following.

The following recommendations only apply where the stains are superficial; they do not apply where the lacquer has been penetrated.

Natural wood lacquered surfaces do not stand moisture, heat or alcohol. All spilt liquids must therefore be wiped up immediately.

Never place/use hot-plates, candles, fondue sets or similar inflammable items directly on the table top.

The lacquered surface on products in natural wood/veneer will take on a patina within the first weeks of use. For tables, make sure that nothing is placed on the surface in the same place for long, as  this will result in stains and discolouring. How much and how fast the surface will patinate depends on the exposure to light. Please note that extension leaves, which for certain table models are put together and stored under the table top, must be clean and completely dry before storage.

Wipe the furniture with a clean cloth. Stains and dirt can be removed from the furniture with a clean cloth wrung in water, or in a solution of hot water and a universal cleaning detergent (ammonia  acceptable), soap flakes (1/4dl (decilitre) soap flakes for 1 litre hot water, cooled), a washing detergent or hot water with about 10% vinegar. Finally, wipe off the table top with a clean, dry cloth.

Beware of excessive use of water on the table tops in order to prevent the coating on the table top and the aluminium edges will detach from the table top. When cleaning, water should be used only in small quantities, preferably just a damp cloth, and the table should subsequently always be wiped with a dry cloth.

Wipe off loose dust/dirt. Wring a clean cloth in a solution of water and a universal cleaning detergent (ammonia acceptable). Pour a little extra cleaning detergent on the cloth and wash the furniture until all stains are  dissolved. Alternatively, the cleaning detergent can be applied directly on the stains - leave it for a while to take effect, before wiping it off again. Wash off with clean water. To avoid  stripes/blotches, you should finally wipe the furniture with a clean, dry cloth until it is completely dry.

For maintenance of oiled wood surfaces, use oil, an abrasive sponge and a cloth (lint-free). For oak, use white pigmented oils and for walnut, use clear oil. The oil will penetrate the grain of the wood  building dirt and create a water-repellent coat that protects the wood and gives it finish The oil also cares for and maintains the light colour of the oak or ash, and leaves a smooth and silk matt  surface.

Use oil for periodic maintenance of wooden furniture. For oak, use white pigmented oil. If the surface becomes too light, use white pigmented oil and clear oil alternately. For walnut, use clear oil. To  prevent the wood from drying out and to maintain the appearance ofthe table, we recommend treating the table twice after receiving it, and subsequently three to four times a year or as needed. 

The surface must be thoroughly cleaned and dry. Clean with normal soapy water (not concentrated soap/washing-up liquid) and wipe dry immediately with a dry cloth. Clean the surface approx. 12  hours before the oil treatment. To ensure proper adhesion, use an abrasive sponge to abrade the surface. It is important to work in the direction of the grain when abrading. Shake the oil bottle well  and apply the oil generously using a cloth. The surface must be glistening and the oil allowed 15 to 20 minutes to be absorbed. Remove any excess oil with a lint-free cloth until the wood is completely smooth to the touch. Leave the table to dry overnight. For optimal results we recommend repeating the treatment in points 2-4  (several times).The oil-treated surface can be used with care after approx. 24 hours. The oil will have hardened fully after 7 days, and the table will be completely ready for use.  If any dry spots  appear within 24 hours of treatment then the treatment should be repeated.

Do not pour oil into the sewage system. Dispose of according to local regulations. Oil-soaked cloths and gloves to be disposed of in closed metal containers to avoid self-ignition. 

Oil cloths and sponges may self-ignite if not properly stored. Destroy oil cloths and sponges by rinsing in cold water or keep in airtight metal or glass containers. Never pour oil directly onto furniture  and never use steel wool. Please note that the warranty does not cover damage caused by improper adhesion.

When working with abrading materials such as soft cleaning sponges and sandpaper, always work in the direction of the grain. Always abrade over a larger area to avoid creating a depression

A minor patina of the wood may occur from washing and exposure to intense sunlight - making the wood darker. The patina may decrease after drying and sandpapering.

Never leave objects in the same place on the expansion ring for a long time as this may cause light stain impressions.

Wipe the expansion ring frequently with a clean, dry cloth in the direction of the grain. Dirt, stains, etc. may be removed by wiping with a cloth wrung in a solution of 2-3 tablespoons soap flakes per litre  water. Frequent washing with a soap solution reduces the lifting of fibres and increases the natural resistance of the surface.

Granite consists of minerals, metals, feldspar, gneiss and mica, making it a hard-wearing product. Fritz Hansen™ table tops are made from honed granite of the type nero impala.

Nero Impala is a natural rock product where colour and structure vary. There may be sand holes, glass veins and porosities in the surface. All of this occurs naturally and is therefore not accepted as a  cause of complaint.

Granite endures practically all kinds of cleaning agents. Note, however, that the use of synthetic detergents dries out the table top. It should therefore be treated with an impregnating agent for  absorbent materials afterwards.

To protect the surface of the table top and before using the granite, we recommend you apply Stone Wash - a cleansing soap for allnatural stone types - which is delivered with each granite table. With the use of Stone Wash, the surface will create a layer of protection. 

That acid can still penetrate depending on how long it stays on the surface. In the unfortunate event of stains, clean with Stone Wash as described below. Leave it in pure form on the whole surface of the table, never only in patches, and you will build up the sheet of protection again. 

Marble is a relatively hard, uniform and easy material to work with. Fritz Hansen™ offers two types of marbles: Rolled and Honed marble for selected table tops in the collection. Both types of  marbles originates from Italy.

• ROLLED MARBLE
Rolled marble is a white marble with a relatively homogenous and “rough” surface.

• HONED MARBLE
Honed marble has a finely matt surface and is available in the colours grey-brown and white. The surface of honed marble is very “textured”, which means that all surfaces are unique with their own  pattern.

There may be sand holes, glass veins and porosities in the surface, all are natural distinctive marks. The following examples of natural distinctive marks are indications of genuine marble and may  appear to a small extent:

Calcareous spar: Looks like crushed crystal and stems from open water veins in the stone where the lime from the water has settled.

Dark parts/Veins: Caused by deposits of a mineral. Natural distinctive marks in the marble are not accepted as grounds for complaint.

To protect the surface of the table top and before using the marble, we recommend you apply Stone Wash - a cleansing soap for allnatural stone types - which is delivered with each PK marble table. With the use of Stone Wash, the surface will create a layer of protection. Note that acid can still penetrate depending on how long it stays on the surface. In the unfortunate event of stains,  clean with Stone Wash as described below. Leave it in pure form on the whole surface of the table, never only in patches, and you will build up the sheet of protection again. However, eventually any  day-to-day use simply contributes to the marble’s patina.

Apply Stone Wash directly from the bottle on the entire table top, including the edges, in an even layer with a lint-free cloth. Let the soap penetrate the stone, wait around 5-10 minutes without the surface drying completely and then wipe off the remaining soap with a wrung-out cloth (lint-free). On the rolled marble only, it is possible to also use a soft brush for applying stone wash.

Slate is a very fine-grained and layered sedimentary rock that can be split into thin sheets. Slate has a great durability and strength. The exclusive black italian slate used for Fritz Hansen™ table  tops, radiates a natural beauty with a stunning colour range and unique structure.

• Pyrites is a common mineral that often appears in slate. It has a light, golden brass metallic lustre that resembles gold. For this reason, the appearance of pyrites is not accepted as a valid complaint 
• Slate appears naturally with a colour variation from dark charcoal almost black to grey.

To protect the surface of the table top, we recommend you apply Stone Wash - a cleansing soap for all-natural stone types. With the use of Stone Wash, the surface will create a layer of protection. Note that acid can still penetrate depending on how long it stays on the surface. In the unfortunate event of stains, clean with Stone Wash as described below. Leave it in pure form on the  whole surface of the table, never only in patches, and you will build up the sheet of protection again. However, eventually any day-to-day use simply contributes to the slate’s patina.

Apply Stone Wash directly from the bottle on the entire table top, including the edges, in an even layer with a lint-free cloth. Let the soap penetrate the stone, wait around 5-10 minutes without the surface drying completely and then wipe off the remaining soap with a wrung-out cloth (lint-free).

Make sure all the remaining soap is removed to avoid stripes on the surface. It is important that the entire table top is covered during each treatment with Stone Wash to maintain a uniform surface.  Repeat the treatment whenever necessary.

If any acids stain your table top, we recommend repeating the Stone Wash treatment, but we cannot guarantee complete stain removal. Wet items like vases or glasses can create stains on the table  top. To prevent this, we recommend using drink coasters or a dry cloth to wipe off any remaining liquids immediately

Polyester-composite is made of a special artificially cast stone material. The material consists of solid moulded polyester with a blend of natural minerals. The stone is hand polished which gives. it the  unique, matt surface seen on the table top surface.

The table top is wiped off with a dry or moist cloth. Any excess water should be wiped off with a dry cloth.

Table tops made of glass should be wiped with a clean, dry cloth. Clean with household ammonia as the occasion requires. Never use abrasives or sharp-edged tools.

• Never use cleaning abrasives, steel wool or polish. On the contrary, use as mild and lenient a cleaning detergent as possible.
• Always follow the directions for use provided on the cleaning detergent in question.
• No cleaning detergent will take away all types of stains.
• If specific stains have occurred on the table top, you may have to clean them in another way than suggested in the following.
• The following recommendations only apply where the stains are superficial; they do not apply where the laminate has been penetrated.
• Never place/use hot-plates, candles, fondue sets or similar inflammable items directly on the table top.
• Please note that extension leaves, which for certain table models, are put together and stored under the table top, must be clean and completely dry before storage.

Wipe the table top with a clean cloth wrung in a solution of hot water and a universal cleaning detergent (ammonia acceptable) or soap flakes/a washing detergent or hot water with about 10%  vinegar. Finally, wipe it off the tabletop with a clean, dry cloth.

Wipe off loose dust/dirt. Wring a clean cloth in a solution of water and a universal cleaning detergent (ammonia acceptable). Pour a little extra cleaning detergent on the cloth and wash the table top  until all stains are dissolved. Alternatively, the cleaning detergent can be applied directly on the table top/stains. Leave it for a few minutes to take effect before wiping it off again. Wash off with clean  water. To avoid stripes/blotches, you should then wipe the table top with a clean, dry cloth until it is completely dry.

Beware of excessive use of water on the table tops in order to prevent the coating on the table top and the aluminium edges will detach from the table top. Alternatively, ‘Cleaner’ available in paint  stores can be used. Remember to treat the table top with Laminate Care afterwards.

To protect the surface of the table top of laminated synthetic material, we recommend you apply Laminate Care available from Fritz Hansen dealers. Spray Laminate Care directly on the surface. Wait a  few minutes then wipe off the table top with a clean, dry cloth. Remove stripes by means of a firmly wrung cloth and polish with a dry cloth. Laminate Care has been developed specially for the effective, periodic cleaning and protection of laminated table tops.

The FENIX NTM® laminate is created with the use of nanotechnology. Its low light reflectivity ensures an opaque, anti-fingerprint surface. The material is known for its matte expression and soft touch that is easy to maintain.

Use:

• Microfiber cloths – always make sure that the cloth is thoroughly clean so it doesn’t leave marks
• White melamine sponges – the sponge can be reused about 2-3 times
• Fritz Hansen Laminate Cleaner, Ajax Liquid Classic Multi Purpose Cleaner, Cillit Bang Power Cleaner Grease & Floor or similar multipurpose cleaners
• Ajax Kitchen Spray or Cillit Bang Power Cleaner Grease & Sparkle, or similar degreasers that don’t contain acids

 

Do not use:

• Abrasive products such as sponge scourers, sandpaper or steel wool
• Dish wash detergents or soft soap, neither concentrated or dissolved in water, as well as soap flakes dissolved in water
• Highly acidic and alkaline cleaning agents
• Furniture polish and wax-based cleaners

For daily maintenance of FENIX NTM® we recommend using a clean microfiber cloth wrung in lukewarm water mixed with Fritz Hansen Laminate Cleaner or a similar detergent. Follow the dosage instructions to obtain the best results. Use a melamine sponge (wrung in lukewarm water) about once a week – this helps cleaning the surface in depth and restoring its matte expression.

THOROUGH MAINTENANCE

For thorough maintenance of the FENIX NTM® surface we recommend using a white melamine sponge along with a grease-dissolving detergent that doesn’t contain acids. Spray it onto the surface and rub the sponge in circles. Make sure that the entire surface of the table top is rubbed; otherwise, the difference between the cleansed and the not cleansed area will remain visible. Rinse thoroughly using a microfiber cloth wrung in clean water. After this type of in-depth cleaning we recommend discarding the melamine sponge.

Note: if a larger area has collected dirt over time, we recommend initiating the thorough cleaning with rubbing the table using a dry melamine sponge. This helps remove grease and soap residue, if the surface has previously been cleaned with soap based detergents. This process is especially suitable for the light coloured surfaces.

Laminate cleaner for FENIX NTM® laminate. The product has been specially developed for efficient cleaning of Fritz Hansen laminate tabletops.

Note: The laminate cleaner is only for new tables produced after 2017. Laminate cleaner is specially designed for efficient, periodic cleaning and protection of FENIX NTM® laminate tabletops.

How to use:

1. Spray the laminate cleaner directly onto the surface
2. Wait a few minutes and then wipe the table with a dry clean cloth
3. Remove streaks using a hard-woven cloth and wipe with a clean, dry cloth

Laminate cleaner cantains 500 ml and can be purchased from your Fritz Hansen dealer.

General terms and conditions before use: Fritz Hansen A/S disclaims any liability in relation to the use of the following care and cleaning products. Any use is at any time the customer’s own responsibility. 

The maintenance guide is only indicative, by improper use the warranty will not apply.

The FUNDERMAX FH laminate is created for the optimum combination of resilience and ease of cleaning. The material is known for its properties such as high strength, resilience and ease in terms of cleaning and maintenance.

Use:

• Ajax Liquid Classic Multi-Purpose Cleaner or similar multipurpose cleaners
• Ajax Kitchen Spray or similar degreasers that don’t contain acids
• Microfiber cloths – always make sure that the cloth is thoroughly clean so it doesn’t leave marks
• White melamine sponges – the sponge can be reused about 2-3 times

 

Do not use:

• Abrasive products such as sponge scourers, sandpaper or steel wool
• Dish wash detergents or soft soap, neither concentrated or dissolved in water, as well as soap flakes dissolved in water
• Highly acidic and alkaline cleaning agents
• Furniture polish and wax-based cleaners

For daily maintenance of the table top we recommend using a clean microfiber cloth wrung in lukewarm water. For mild spots use a clean microfiber cloth wrung in lukewarm water mixed with Ajax Liquid Classic Multi-Purpose Cleaner, or a similar multi-purpose cleaner. Follow the dosage instructions to obtain the best results.

Wicker is a natural material, made from the inner tissue of the stem of the tropical palm, Calamus Rotang. Wicker is a sturdy but bendable material and is easy to weave with. All the wicker seats and  back-rests on Poul Kjærholm furniture from Fritz Hansen™ are hand woven. Wicker develops a beautiful patina over the years.

The colour of wicker may vary. This is a characteristic of natural materials and will not be accepted as grounds of complaint. If a wicker seat or rest wears out or is damaged, it can be repaired and restored to its original state.

The flag halyard used in Poul Kjærholm’s chairs is made from 100% natural flax fibre with a core of nylon. All flag halyard used by Fritz Hansen™ is produced in Denmark.

Vacuum the halyard on low to medium power to gather dust attached to the halyard. If there are any spills or stains on the chair remove them as quickly as possible by dabbing on the stain with a moist  cloth. Avoid rubbing on the halyard as it can cause the fibres to draw out and leave the halyard damaged and worn.

Chrome surfaces have good resistance to dirt as well as liquids, but water can cause corrosion on the surface.

Chrome surfaces can be wiped with a dry or damp cloth wrung in soapy water, and then wiped with a dry cloth afterwards.

Do not use solvents on coated frames

Small differences in the surface may occur. This is part of the product’s unique look.

Use warm water and wipe with a clean, soft cloth. Clean with dish detergent as the occasion requires. Never use abrasives or sharp-edged tools to remove chalk stains. 

Small differences in the surface may occur.

Do not use sharp-edged tools to remove stearin/candle wax or stains. Do not use water for cleaning. Wipe with a clean, soft cloth.

The surface is polished copper sealed with a clear lacquer. Do no use copper cleaning products, as they can destroy the surface of the lamp.

Dust: Remove with dry soft cloth. Stains: Remove with soft cloth with a mild dishwater. Wipe gently with a dry soft cloth (i.e. cotton).

If the external flexible cable or cord of this luminaire is damaged, it shall be exclusively replaced by the manufacturer or his service agent or a similar qualified person in order to avoid a hazard.